Cancellation, Date Change, Challenging Course Policies

Online Exams: Level I - 500, Level II Upper Quadrant - 600, & LeveL II Lower Quadrant - 610

A full refund minus $20 administrative fee will be granted up to one (1) week prior to the examination when cancelling an exam.  Changing an examination date can be done up to one (1) weeks prior to an examination with an additional charge of $20.00.  When requesting a date change, please provide the date of the future exam you wish to take.   Only one date change per exam type is acceptable.  A written explanation provided by email to, exams@naiomt.com is required for both a cancellation and date change. 

Exam Date Change fees can be made online. Go to the "Exams" page and click the "Registration" link at the top left.  Find "Follow Up Payments" section and select "Make Payment Here".  Be sure to place in the comment section of the payment page your explanation for a date change.  Otherwise your request will not be processed.

Challenging Courses/Exams Policy
If you are pursuing examination and plan not to attend certain NAIOMT core courses you are required to pay a one-time $15.00 per day per course fee ($90.00 - Core courses run 6 days) for all related courses not attended at the time you register for the exam.  Follow the above directions for "Follow-Up Payments".

Level II and III Written and Level III Case Studies
A full refund minus a $50 handling fee will be granted up 30 days prior to exam date. Later than 30 prior to the exam date there will be no refunds. In cases of illness or emergencies, the exam fee minus $50 handling fee may be applied to a future exam date if arranged with the exam coordinator.

NAIOMT LIII and LIV Oral Practical Date Change and Cancellation Policy

Date Change Policy for LIII and LIV Oral Practical Exams:
An exam candidate may request a date change for their exam up to 12 weeks prior to the exam date for an additional $50.  Please follow the above exam date change follow up payment directions.

Cancellation Policy for LIII and LIV Oral Practical Exams:

If you are not able to pay the full application fee at the time of submitting your application, you may submit a $500/$625 NON-REFUNDABLE DEPOSIT with your application. The deposit amount will depend upon which exam location you are taking your exam. The balance of the exam is due 12 weeks prior to the exam date or the candidate risks forfeiture of their deposit and time slot.

Twelve Weeks Prior to the Exam Date:

1.) Cancellation on or after the 12-week deadline will result in the loss of the deposit ($500/$625). If another exam candidate is on the waiting list takes the exam spot (up to 8 weeks prior to the exam) the $500/$625 deposit will not be lost, but will be applied to another exam date.  A $50 exam date change fee is applied.

2.) If an exam candidate chooses to entirely cancel their entry to exam (opting out of a date change) NAIOMT retains the deposit of $500/$625.

Eight Weeks Prior to the Exam Date:

1.)  Within 8 weeks of the exam there is no option to find a  
substitute exam candidate and total fees for the exam will be       forfeited.

2.) Exam Candidate illness or emergency. NAIOMT will consider each emergency situation on a case by case basis.  The registration fees paid may be applied to a future exam date.  A date change fee of $50 is applied.  If an exam candidate chooses not to reschedule the exam they forfeit all exam fees paid at that point.

Cancellation may jeopardize the running of the exam.  NAIOMT reserves the right to cancel oral practical exams due to lack of registrants. NAIOMT will make every effort to give at least an 8 week notice if an exam needs to be cancelled or a date change needs to take place. 

When NAIOMT cancels or makes a date change, there is no financial penalty to the candidate.  NAIOMT will endeavor to transfer the candidate to another exam site or date as close as possible to the original arrangements.  NAIOMT will not be responsible for any costs involved in changing travel plans.  The candidate is advised to wait to make travel plans until after the 8 weeks pre-exam date, when changes are less likely.

Contact the exam coordinator for further assistance and information at, 1-800-706-5550 or at, exams@naiomt.com.